PORTFOLIO
CONTENTS
- KNOWLEDGE BASE ARTICLES
- HELP CENTER ARTICLES
- PUBLISHED BLOG POSTS
- PUBLISHED ARTICLES
- DOCUMENT DESIGN
- USABILITY TESTS
KNOWLEDGE BASE ARTICLES
This Knowledge Base article is modeled on the template used at a previous employer. All information, processes, and tooling have been changed to protect intellectual property.
HELP CENTER ARTICLES
Published on: Chrome Help
Views: 136,000
Published on: Business Profile Help
Views: 178,000
Published on: Google For Families Help
Views: 31,000
PUBLISHED BLOG POSTS
Published on: NEST Financial
Published on: NEST Financial
Published on: NEST Financial
Published on: NEST Financial
Published on: Iffy Fiction
PUBLISHED ARTICLES
Published in: Austin Monthly
Published in: Austin Monthly
Published in: foundingAUSTIN
Published in: Texas Music Magazine
Published in: Austin Monthly
Published in: foundingAUSTIN
DOCUMENT DESIGN
Designed using Figma for graduate course at Texas State University.
USABILITY TESTS
B&M GROUP USABILITY TEST
This test was conducted for a Branded Referral Form, one of three designs I created using Figma for B&M Group, an Austin-based real estate team.
TORCHY’S TACOS USABILITY TEST
This test was conducted on the Torchy’s Tacos website with a focus on online ordering and checkout.
AMAZON USABILITY TEST
This test was conducted on the Amazon website using a computer browser. The goal was to identify common UI challenges in navigation, filtering, sorting, and modifications. We made suggestions for improvements to each of the issue areas we tested.
Candice Harrell 